Privacy Policy

This policy explains what personal data noctixal.com collects, why, and the rights you have over it.

1. Who is responsible

This website (noctixal.com) is operated by Charel Lejeune, trading as Noctixal, a sole proprietorship based in Kayl, Luxembourg. Noctixal is the data controller for personal data processed through this website. For any data-protection question or request, contact contact@noctixal.com. We have not appointed a Data Protection Officer, as our processing is small-scale and low-risk (GDPR Art. 37).

2. What we collect and why

Contact form. We collect your name, email address, company name (optional) and the content of your message, used solely to read and respond to your enquiry. Lawful basis: Art. 6(1)(b) GDPR (steps taken at your request before a contract) and Art. 6(1)(f) (legitimate interest in managing business enquiries).

Project estimator. The estimator lets you build a project cost estimate. The options you select are not personal data. If you submit your estimate as a project brief, we also collect the contact-form fields above so we can prepare a response. Lawful basis: Art. 6(1)(b) GDPR.

Server logs. Our hosting server keeps standard technical logs (such as IP address and request time) for security and reliability. Lawful basis: Art. 6(1)(f) GDPR.

We do not collect special-category data, and we do not carry out automated decision-making or profiling.

3. Children

This website is intended for businesses and professional clients. It is not directed at children, and we do not knowingly collect personal data from anyone under 16.

4. Cookies

This website sets no cookies of its own and uses no advertising, profiling or cross-site tracking technologies. Because no non-essential cookies are used, no cookie-consent banner is required.

5. Analytics

This website uses no analytics, no visitor tracking and no profiling of any kind. We do not measure or record your visit.

6. Where your data is stored

Personal data submitted through this website’s forms is stored in a database on a server operated for us in Germany, within the European Union. When you contact us, we also send ourselves a notification email; that email is handled by our email provider, Apple (iCloud).

Provider	Role	Location
Hetzner Online GmbH	Website and database hosting	Germany (EU)
Apple (iCloud Mail)	Email, enquiry notifications	EU data centres; Apple Inc. is US-based

We do not sell your personal data and do not share it for advertising or marketing.

7. How long we keep your data

• Enquiries that do not lead to a project: kept for up to 12 months from the last contact, then deleted.
• Enquiries that lead to a working relationship: kept for the duration of the project and afterwards as required by legal and accounting obligations.
• Server logs: kept briefly for security, then deleted.

Where Luxembourg law requires certain business records to be kept, we retain those for the period the law requires.

8. Your rights

Under the GDPR you have the right to access your data (Art. 15), have inaccurate data corrected (Art. 16), have your data erased (Art. 17), restrict its processing (Art. 18), receive it in a portable format (Art. 20), and object to processing based on legitimate interest (Art. 21). To exercise any of these, contact contact@noctixal.com, we respond within one month, at no charge.

If you believe we have not handled your data correctly, you may lodge a complaint with the Luxembourg supervisory authority: Commission nationale pour la protection des données (CNPD), 15 boulevard du Jazz, L-4370 Belvaux, cnpd.lu.

9. Website ownership and payments

This website, its design, text, code and visual elements, is owned by Noctixal (Charel Lejeune) and is protected by intellectual property law. This website does not process any payments: we do not collect or store payment-card, bank or financial details through this site. Noctixal owns and operates this website and runs the studio’s business; the site’s only interactive functions are the contact form and the project estimator.

10. Changes to this policy

We may update this policy from time to time. The current version is always published on this page.